Daily Comment / Support Services

Strategic cringe?

Mouchel and Serco are two companies we admire.  And in a match-up each has strengths to call on.  We’d be hard pressed to choose between them. But, curiously, it seems that one company naturally defers to the other.  Here’s a quick exerpt from Mouchel’s interim statement:

“The HBS brand has been discontinued and the business already merged with our existing Government Services business stream, all under the leadership of a new managing director, who has been recruited from Serco.”

Why the name check for Serco?  Why the implication that a Serco staffer must necessarily move Mouchel on as a business?

Mouchel has a top tier local government BPO and consulting business; Serco’s business, built around its acquisition of ITNet, is nothing to get excited about.  Yet Richard Cuthbert appears to be sub-consciously defering to Chris Hyman. Odd.

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