MITIE’s strategy, live and uncut
MITIE is an innovative company in many ways so it was no surprise to see its Chief Executive, Ruby McGregor-Smith, deliver the latest results presentation on web-cam.
We applaud her for doing this and only wish all companies might provide similar windows on their thinking.
We’ve been critical before of MITIE’s strategy - but never its results - so here’s a transcript from the part of the presentation dealing with, in Ms McGregor-Smith’s own words:
“…Just talking through our strategy, the strategy is very much to deliver stakeholder value through a focus on sustainable profitable growth and it’s broken down into four key areas, which I’ve listed on the slide , which are stakeholders, sustainability, profitability and growth. We have an uncompromising commitment to all our stakeholders, which include our shareholders, our customers, employees in the wider community. Equity and centralization has always been at the heart of our ethos and that continues to be the case. Sustainability is about building a business responsibly and for the long term, managing the growth rates within a reasonable level and planning our resource requirements adequately. It’s also about aligning our strategies and goals with those of our customers which is something I’m going to come on to talk to you a little bit about later.
We focus very much on growing the business profitability and maintaining our margins within their target ranges. And I think finally, as you know we’re very much a greater company and we operate in fragmented markets and that are growing quite quickly and I think we’re still very well placed to maintain our record of growth….”
